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MACHEREY-NAGEL equipment service – maintenance and repairs

Do you want to have your NANOCOLOR device maintained or need a repair? In the following you will find all necessary information about these two topics,

  • Inspection and repair of defective devices
  • Maintenance to meet your quality requirements 

Please use the notification form below to start a request for repair or maintenance. 

What do we offer?* 

Within the scope of a repair or maintenance we offer you: 

  • A free bridging device, provided your device is sent to us
  • A pickup of your device 

Please find current information in the following download files. 

*This offer is aimed exclusively at customers from Germany, Austria, Switzerland and the Netherlands. Customers from other countries please contact your local distributor.

device service and device repair

Submit your Service/Repair here

Customer No. (If not availible, please enter n/a)

Customer - Cost estimate recipient

(Through which company will the order be processed?)

Device information

(These can be found on the type plate on the back / underside of the unit marked SN)
/2048
(When filling in the form, ask yourself the following questions, for example: When does the error occur? How often does it happen? What have you already done to fix the problem?)

Is a bridging device from Düren required?

Invoice recipient

(IF DIFFERENT FROM CLIENT - Who will pay the bill?)

Ship-to party

(IF DIFFERENT FROM THE CLIENT - To whom should the device be sent?)

Additional information

/2048
(e.g. deviating warranty conditions in the case of an existing supply contact)

Fields marked with asterisks (*) are required.

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