Voluntary recall concerning PF-3 Drinking Water, PF-3 Pool and

MACHEREY-NAGEL has discovered a potential product defect concerning specific serial numbers of the compact photometer PF-3 Drinking Water, PF-3 Pool and PF-3 COD. We observed that the cuvette slot could be too tight when using a barcoded tube, which can lead to a wrong positioning of the tube in the cuvette slot. The cause of the issue has been identified and the production process has immediately been changed.

MACHEREY-NAGEL has decided to run a voluntary recall as corrective action. We offer the repair of concerned PF-3 free of charge. Please note that only instruments with serial numbers beginning with NPF3A and NPF3G within the following serial number ranges can be concerned:
- NPF3A1834 - NPF3A2261
- NPF3G1874 - NPFG2159

The serial number can be found on the type label on the bottom side of the instrument.

MACHEREY-NAGEL can check whether your device is concerned by the recall. To do so, please fill in the form below and add the serial number of your compact photometer PF-3 into the field serial number. Alternatively, please send us your contacts and the serial number(s) via e-mail. Please confirm your data with submit. We will come back to you afterwards.

We deeply regret the inconvenience associated with this situation and assure that we will come back to you as soon as possible to repair the affected instruments.

PF-3 Rückruf / PF-3 recall

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